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How to Write Job Completion Summaries

Send a professional recap after every job to justify your price and set up the review request.

What You'll Need

Steps

1

Take completion photos

Document the finished job before you leave.

  • Take 3-5 photos of the completed work
  • Get wide shots and detail shots
  • Include before/after if you took 'before' photos
  • Good lighting makes everything look better
Tip: These photos serve multiple purposes: customer summary, portfolio, review request, dispute protection.
2

Use ChatGPT to write the summary

Get a professional recap in seconds.

  • Go to chat.openai.com
  • Type: 'Write a job completion summary for a [your trade] job. Include: what was done, any recommendations for future maintenance, and a thank you. Keep it to 3-4 short paragraphs.'
  • Fill in the specifics of what you actually did
3

Personalize with job details

Add the specific details of this job.

  • Replace generic text with actual work performed
  • Mention any issues you found and fixed
  • Include any recommendations (creates future business)
  • Add the customer's name
Tip: Specificity builds trust. 'Replaced the PRV valve' beats 'Fixed the plumbing.'
4

Send via text or email

Deliver the summary with photos attached.

  • Text is fine for small jobs — attach 2-3 photos
  • Email works better for larger jobs with more details
  • Include your invoice or payment link if not paid yet
  • Send within an hour of finishing
5

Follow up with a review request

The completion summary sets up a natural review ask.

  • Wait 1-2 hours after sending the summary
  • Send: 'Glad we could help! If you're happy with the work, a Google review would really help us out: [your review link]'
  • Or include the review ask in the summary itself

You're Done!

You sent a professional job summary! Customers appreciate the communication and are primed to leave a review.

Pro Tips

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