Easy $75/month 20 minutes
How to Automatically Request Reviews with NiceJob
Automatically text customers after every job asking for a Google review. More reviews = more customers.
What You'll Need
- A computer
- Your business email
- A credit card for the subscription
- Your Google Business Profile login
Steps
1
Sign up for NiceJob
Go to nicejob.com and start a free trial.
- Click 'Start Free Trial'
- Enter your business name and email
- Choose your industry (Home Services)
2
Connect your Google Business Profile
This lets NiceJob send customers directly to your Google review page.
- Click 'Integrations' in the menu
- Find 'Google' and click 'Connect'
- Sign in with your Google account
- Select your business location
Tip: Make sure you're signing in with the Google account that owns your Business Profile.
3
Set up your review request message
This is the text message customers will receive after a job.
- Go to 'Campaigns' in the menu
- Click on the default review request campaign
- Customize the message to sound like you
- Keep it short and friendly
Tip: Example: 'Hey [NAME]! Thanks for choosing [BUSINESS]. If you have a minute, a Google review would mean the world to us: [LINK]'
4
Choose when to send requests
Decide how soon after a job the request goes out.
- In campaign settings, find 'Send delay'
- Set it to 1-2 hours after job completion
- This catches customers while the experience is fresh
5
Add your first customer
Test it with a recent customer or yourself.
- Click 'Contacts' then 'Add Contact'
- Enter a name and phone number
- Mark the job as complete
- Watch the magic happen!
You're Done!
Every completed job will now trigger an automatic review request. Most businesses see their review count double within 3 months!
Pro Tips
- • The best time to ask for a review is right after you've made the customer happy
- • Follow up texts (NiceJob sends them automatically) can double your response rate
- • Respond to every review — it encourages more people to leave them
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