Easy Free 10 minutes
How to Ask for Referrals (Without Being Awkward)
Use ChatGPT to write natural referral requests that bring you free leads from happy customers.
What You'll Need
- A smartphone
- ChatGPT account (free at chat.openai.com)
- A recent customer who was happy with your work
Steps
1
Pick the right moment
Timing is everything for referral requests.
- Right after the job when they're happiest — same day or next day
- Or after they leave a positive review
- Or when they reach out to thank you or compliment your work
Tip: Strike while the iron is hot. A week later, they've moved on.
2
Ask ChatGPT to write the request
Get a natural-sounding message you can personalize.
- Go to chat.openai.com
- Type: 'Write a short text message asking a happy customer for referrals. I'm a [your trade]. Keep it casual and not salesy.'
- Review the options it gives you
3
Personalize it
Make it sound like you, not a robot.
- Add their name
- Reference the specific job you did
- Keep it short — 2-3 sentences max
- Example: 'Hey Sarah! Glad you're loving the new fence. If you know anyone else who needs work done, I'd really appreciate a referral. Thanks!'
4
Make it easy to refer
Remove friction from the referral process.
- Give them something to share: your phone number, website, or business card
- Ask: 'Feel free to pass along my number to anyone who needs help'
- Even better: 'Can I leave a few business cards with you?'
Tip: Some people love referring but don't know how. Give them the words.
5
Consider a referral incentive
Optional: Offer something in return.
- Simple: 'Send me a referral and I'll buy you a coffee!'
- Better: '$25 off your next service for every referral'
- Best: '$50 cash or gift card when they book'
- Track referrals so you can thank the right people
You're Done!
You asked for a referral! Referred customers close 4x faster and spend more than cold leads.
Pro Tips
- • Ask every single happy customer. The worst they can say is no.
- • Thank people immediately when they send a referral — even if the lead doesn't close
- • Add 'How did you hear about us?' to your intake so you can track referral sources
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